Accepting Credit Cards

- admin at 19:18 in General

Hi my name’s Mark Todd and I want to spend a little time talking about how to accept credit cards, particularly from the viewpoint of a small business owner. I get asked this question all the time, it is going to increase your potential for sales enormously if you can take credit card payments and really what else is there?
As the owner of a small business you will know already that unless you are happy to accept cheque or money order(who wants to do that these days?) you can only deal with cash transactions which is all very well but you soon get into the situation where you lose track of what cash is your own personal money and what is the business’s.
Obviously the temptation to accept cheques is always there but then you and your customer are faced with the annoyance and inconvenience not to mention added expoense incurred both sides) - First you have to explain to the customer that they will have to wait up to 5 working days for the cheque to clear which in itself can give a negative impression to the customer and so I always advise my clients and students to avoid taking cheques whenever possible unless the customer is ok with waiting for it to clear.
You will always find customers wanting to pay by credit or debit card - there are so many reasons why it is preferable, fraud protection is certainly one of them and all kinds of customer benefits that make them more secure with this increasingly popular alternative to cash… and the obvious answer is always “sorry no I don’t take card payments” which will be a source of annoyance to your customers, it can lose you sales and give the impression of not being all that professional - well, I have an answer for you and you are going to love it - Paypal!
Whwnever a customer offers to pay by credit or debit card simply accept happily and go to your computer terminal (you have to have a paypal account but then these days who doesn’t?) Paypal is internationally recognised as a secure, safe and reliable online paying suystem (after all Ebay uses it), almost all companies and businesses, not to mention individuals, have payapal accounts thgese days.
So you just take the customers card and log into paypal, take down the number details and charge the card, you can enter all the relevant details and make the payment. Then print or write out your customer a receipt for their purchase and you’re done! So now you can proudly advertise that you can accept credit cards and have no added expense like PDQ machines, bank charges and so on (apart from the small charge Paypal will take)

Health and Safety 2

- admin at 16:48 in General

Health and safety training is so important, I am always being asked one thing or another about health and safety and when I am doing presentations, people are often very attentive, asking questions and making constructive suggestions.. This is great but really not that accurate a representation of how people work, in the workplace things are different.. both in the cases of employees/workers and managers, the focus is on getting the job done, usually quickly, and that in itself can be a cause of accidents, another being lack of safety awareness sometimes concentration and often neglecting or forgetting to use the right safety equipment.

Realising that there is even a risk there is one of the things I have to remind people of and to take an active interest in each others’ safety in the workplace. Many times accidents can be averted by the help and support of co workers watching each others backs and taking an interest in the collective safety of everybody on site. Also management can have a significant input when it comes to issues like working in confined spaces, where better design of plant and machinery can help make the workplace safer, for instance by modifying existing environments so that it is safer for the people who have to work in them.

Sometimes something as simple as agreed working practices, procedures agreed upon in meetings and training sessions can be instrumental in saving lives, avoiding injuries and costly downtime for the company, not to mention compensation payouts. Health and safety is everybody’s responsibility and serves the interests of everyone in the workplace. Having the appropriate training, mindset and safety equipment is not optional these days as there are many governmental legal requirements that companies have to abide by in order to avoid prosecution.

online printing

- admin at 12:25 in General

Hello everybody, today I want to talk about online printing, as mention briefly in my previous post -
Online printing is the most economical and often the quickest way to get your business printing done these days, and will often be far superior in quality to anything you are likely to print using your office printer - you may scoff or not believe me but I have compared the results and I have used a number of online printing services and the results really do speak for themselves.

Also it’s easy to forget to factor in the downtime that your office or home printers can cause when they need their ink replenishing, the time it takes to load them, unpack boxes of paper, fixing paper jams, waiting for prints to come out, routine servicing/cleaning and the waste… forget it. Use your home printer where it belongs - at home, for business, use a dedicated printing service and online is definitely the best option these days…think about it, you don’t have to leave the office or drive anywhere, you don’t have to pay a designer unless you want to - you will typically have a massive database of attractive design templates to choose from and edit to your requirements, or design your own using the online printing company’s design software usually an online application and you can either set it up yourself from home or if you time is too valuable, get an office junior or other staff member to do it for you.

Your time is valuable so you need to use it wisely, delegation is the way and online printing is the ideal way to delegate work out to an expert that will save you money and time. You want to be making your business make money not chasing around getting printing done, you want it designed quickly, efficiently with the minimum of fuss or expense then the templates saved and simply re order when needed.
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Health and Safety

- admin at 10:28 in General

Hi everyone, this is my first blog site so be gentle on me folks :)

So much to say, so much to do, so little time to say it in, oh well best press on and it will all sort itself out over time, or not, in which case this could be total nonsense. It is my intention on this blog to keep you, dear readers, updated on my activities and thoughts.

My name is Mark Todd and I am a safety consultant and trainer for Eversosafe consultancy management services here in Stoke on Trent. I have been a member of IOSH for several years and have always been interested in the field of health and safety in the workplace.

I am highly experienced in the field and have developed my own personal style of health and safety training.
My own individual style of presentations using prezi and powerpoint plus video and role playing has helped me to provide my delegates with rewarding and fun introduction to health and safety.

My company offers a number of excellent training courses for every level in the workplace from senior management to chargehands and staff managers and general staff memebers.
My speciality is IOSH managing safely training courses for managers and management, covering aspects like roles and responsibilities under health and safety law. I teach the principles of hazard recognition risk and the legal requirements etc.
We use fun interactive tools such as games and role playing and then we have a short assesment at the end of each course and a work based project gain an IOSH certificate.
I will post again soon, wish I could write more but this will have to do for now, I have a new prezi presentation to finish, it has to be live tomorrow! 300 students in attendance so it has to be good, or at least finished anyway!
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